11 Dec 2018

What have caries and conflict got in common?

We all know that if you don’t maintain your dental hygiene, the acid created by caries seeps through the pores in the enamel, ultimately resulting in a cavity. Similarly, if you don’t maintain your team culture and ignore conflict when it arises in...

21 Nov 2018

Buying Power for Independent Practices

Twenty years ago the dental industry was a very different place. Dentists were the only people to own dental practices, there were no corporates, HICAPs had not yet been invented and Health Funds had no influence in dentistry. This can seem like...

14 Nov 2018

First impressions matter

Unfortunately, at 44%, Australia has the highest percentage of employees who have experienced a poor induction (on boarding) experience. In the US its just over 40% of workers that have suffered problems with on boarding in their new job, followed...

07 Nov 2018

How to keep recruitment failure to a minimum!

I have never met anyone that deliberately set out to hire a poor performer for their business. Why then, is it that studies tells us we get it right only about 25% of the time?

16 Oct 2018

It’s not over yet: talking to patients about home maintenance

Teeth whitening doesn’t whiten teeth on a permanent basis, and it’s important that you give your patients that have been through this procedure the right instruction before they go home. The advice from the experts on teeth whitening is don’t let...

16 Oct 2018

Teeth whitening for patients with tooth sensitivity

Many people, in fact, an average of 12% of patients (1 in 8 adults) suffer from tooth sensitivity. They will experience mild to moderate pain when their teeth come into contact with substances that are hot, cold, sweet, or sour. The pain is often...

16 Oct 2018

Bringing whitening back into your office

Cosmetic dentistry is the fastest growing trend within the dentist industry; what used to only be an occasional treatment for the wealthy is now becoming more affordable treatment for all. Teeth whitening is perhaps the biggest driver behind the...

16 Oct 2018

How are you going to fill your chairs this summer?

There has been a significant increase in the number of dental practices in Australia and New Zealand over the last few years which has led to an undeniable increase in the choice patients have for where to go for their regular dental visit and...

26 Sep 2018

2 simple principles to guide the marketing at your practice – Part Two

In part two of this series, we look at the second principle to guide the marketing at your practice.  In the first article, we discovered that practices wanting to survive, must market themselves to avoid becoming mincemeat.

19 Sep 2018

Don’t become a statistic!

Dentists report 26-73% period prevalence of neck symptoms over the previous year, and 20-65% with shoulder symptoms. Dental hygienists report even higher rates, from 54-83% for neck and 35-76% for shoulder, and dental assistants in between (38-62%...

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