24 Apr 2019

The subtle change that is having a big effect on your marketing efforts – Part Two

17 Apr 2019

The subtle change that is having a big effect on your marketing efforts – Part One

03 Apr 2019

Controlling your emotions during difficult conversations

It’s hard not to get emotionally involved when you’re in a tense conversation. A disagreement can feel like a threat. You might be afraid of having to give up something — the idea that you’re right, your point of view, the way you’re used to...

13 Mar 2019

Overcoming Recruitment Bias

Do you or anyone you know have a sixth sense when it comes to recruitment? Is that “sense” completely unbiased and effective? If you answered “yes”, then you are not being truthful to yourself!

20 Feb 2019

What do millennials want at work? (It’s not what you might think)

Lazy, entitled and flaky – just a few of the stereotypes given to millennials in the workforce and wider community. While data is increasingly indicating that these stereotypes are untrue, it’s also showing us that they are very unhelpful,...

30 Jan 2019

If only employees came with an instruction manual

Oh dear. Nearly a quarter of newly employed staff in Australia leave their jobs within one year, according to Price Waterhouse Coopers (PWC) and LinkedIn research.

11 Dec 2018

What have caries and conflict got in common?

We all know that if you don’t maintain your dental hygiene, the acid created by caries seeps through the pores in the enamel, ultimately resulting in a cavity. Similarly, if you don’t maintain your team culture and ignore conflict when it arises...

21 Nov 2018

Buying Power for Independent Practices

Twenty years ago the dental industry was a very different place. Dentists were the only people to own dental practices, there were no corporates, HICAPs had not yet been invented and Health Funds had no influence in dentistry. This can seem...

14 Nov 2018

First impressions matter

Unfortunately, at 44%, Australia has the highest percentage of employees who have experienced a poor induction (on boarding) experience. In the US its just over 40% of workers that have suffered problems with on boarding in their new job,...

07 Nov 2018

How to keep recruitment failure to a minimum!

I have never met anyone that deliberately set out to hire a poor performer for their business. Why then, is it that studies tells us we get it right only about 25% of the time?

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